Shipping Policy
Thank you for choosing Cutting Master for your laser cutting parts. We strive to provide you with the best possible shipping experience. Please read our shipping policy carefully to understand how we handle orders and shipments.
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Custom or large orders may require additional processing time. We will contact you if there are any delays.
Shipping Methods and Costs
- We offer the following shipping options:
- Standard Shipping (5-7 business days):
- Expedited Shipping (2-3 business days):
- Overnight Shipping (1 business day):
- Shipping costs are calculated based on the weight of your order and your location.
Shipping Destinations
- We currently ship to All Pakistan & select international destinations.
- For international orders, please note that you may be responsible for duties, fees, and taxes applicable to your region.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your order status and shipment progress on our website using your order number and email address.
Delivery Times
- Estimated delivery times are as follows:
- Domestic (PK): 3-10 business days
- International: 7-21 business days
- Please note that these are estimates and not guaranteed delivery dates.
Lost or Damaged Packages
- We are not responsible for lost or stolen packages confirmed to be delivered to the address provided.
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging.
Returns and Exchanges
- Please refer to our separate Returns and Refunds Policy for information on how to return or exchange items.
Contact Us
If you have any questions about our shipping policy, please contact us at:
- Email: [email protected]
- Phone: +92 321 4500006
- Hours: 9 am to 6 pm
Last updated: [Current Date]