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Returns
At Cutting Master, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied with your order, you may return it within 03 days of receiving it for a refund or exchange, subject to the following conditions:
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Conditions for Returns
- Items must be in their original condition, unused, and in their original packaging.
- Return requests must be initiated within 03 days of receiving your order.
- Customized or personalized items cannot be returned unless they are defective.
- Shipping fees for returns are the responsibility of the customer, except in the case of a defective item.
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How to Initiate a Return
To initiate a return, please contact us at [email protected] or call us at +92-321 4500006 before sending it back. We will provide you with further instructions on how to proceed.
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Refunds
Refunds will be issued to the original payment method within 03 days of receiving the returned item(s), provided they meet the conditions outlined above.
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Exchanges
If you wish to exchange an item for a different size or color, please contact us at [email protected] or call us at +1 (123) 456-7890 for further assistance.
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Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 03 days of receiving the item to arrange for a replacement or refund.
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Contact Us
If you have any questions or need further assistance with your return, please contact us:
- Email: [email protected]
- Phone: +92-321 4500006